30 ORGANIZATIONAL BEHAVIOR MANAGEMENT

Promoting a Compassionate Culture within an Organization

Abstract

Organizational Behavior Management has a long, rich history within the field of applied behavior analysis. In this chapter, a brief historical review will be provided along with future applications for the field to explore in an effort to meet the needs of employees during the current sociocultural and political environment that challenge connectedness. There exists a need for organizations to understand and promote a culture that is supportive and compassionate through listening, incorporating perspective taking, and empathic responding.

Keywords

Organizational Behavior Management

Acceptance and Commitment Training

Clinical Behavior Analysis

Prosocial

Behaviorists for Social Action Journal

Behavior and Social Issues

contingency

B.F. Skinner

culture

interlocking behavior contingencies

cultural materialism

metabehavior

macrocontingencies

interprofessional

functional contextualism

cultural evolution

psychological flexibility

values

experiential avoidance

acceptance

private events

Metta-contingencies

Ostrum’s 8 Core Design Principles

social behavior

social sciences

transdisciplinary

macrobehaviors

About

Michelle Zube head shot

Michelle L. Zube

MA, BCBA, LBA

Michelle is a Licensed (NYS), Board Certified Behavior Analyst and dual certified general and special education teacher in the state of New Jersey. She has developed programs for children both domestically and internationally for over 15 years and has consulted for school districts and businesses. She specializes in Acceptance and Commitment Training (ACT), Organizational and Behavior Management (OBM), and in transforming performance via coaching and mentoring. Michelle is also a co-editor for A Scientific Framework for Compassion and Social Justice: Lessons in Applied Behavior Analysis (Routledge, 2021).

Jacob Sadavoy

Jacob A. Sadavoy

MS, BCBA, LBA

Jacob A. Sadavoy is a Board Certified Behaviour Analyst with 20 years of experience applying the principles of applied behaviour analysis in home programs, clinical centre-based programs, school environments as a teacher and educational consultant, businesses, and hospitals throughout North America. To date, Jacob has travelled to fifteen different countries to collaborate with local clinicians to develop culturally-informed, socially significant, behaviour analytic strategies based on their local environment.

The ethical challenges and barriers of disseminating ABA effectively domestically and throughout the world culminated in Understanding Ethics in Applied Behavior Analysis: Practical Applications (the 2nd edition of this text will be available December 2021 and will feature key distinctions in the BACB’s updated, enriched code elements). Jacob also sat as the 2019 Vice President of the Ethics and Behavior Analysis Special Interest Group, a member of the Behavior Analyst SIG on Supervision, as well as Teamwork Healthcare’s Clinical Board. Jacob’s key areas of interest are ethics, supervision, sustainable dissemination, social justice, stakeholder engagement, and services across the lifespan. Jacob’s interest in social justice and compassionate care has culminated in this tome titled A Scientific Framework for Compassion and Social Justice: Lessons in Applied Behavior Analysis.